Martelli Rotary Cutter

[knitnoid]

naniyosie -- I concur w/Cindy. Give them the company a call. If you still want to toss out the cutter, I'll be happy to send you postage to send it to me. I LOVE my cutter - in fact, when I occassionally work at the LQS I take my cutter with me.

Pam

[naniyosie]

OK...I'll give them a call tomorrow am.....


Although this is the second cutter they gave me. I saw them at the Hampton Virginia show in February. My first martelli cutter was 'bent'...they gave me a new one. Will let you know how I make out.

[cindyg]

Naniyosie - did you call Martelli about your rotary cutter? I'm just wondering what they will do for you.

[beccasmom]

There aren't 2 blades stuck together are there?

Brenda

[msdeets]

I guess I wasn''''t the only one with the problem with the Martelli rotary cutter. Yes it does feel like a flat tire, I did contact the company and they were arragant and stuffy. They are willing to repair it for fifteen dollars. GREAT or what . Then you had to pay to ship it there and then pay to have it shipped back.By the time I was done I would have had to pay out twice what I paid for it. They are a very hard company to deal with. Needless to say I have a new OLAF and threw the other one out.

[xteacher]

Did you contact Martelli directly? I have always had great service from them. They have replaced two rotary cutters at no cost. I bought the zip clip thingy a couple of years ago, didn't open it for over a year and it broke the first time I used it. I emailed, they replied telling me to send the old one, then they called early the next morning with a couple of suggestions. Once I explained it was broken, they put one in the mail immediately and told me not to bother sending the broken one.

[naniyosie]

Hi msdeets!
That was exactly what happened to me..the first time, they were friendly and had no problem replacing it. Maybe they were nice because I complained 'in person' at a quilt show. The second time, they were not friendly (phone) and said the same thing...cost 15.00 plus shipping and handling...thier customer service is horrible.

[CoyoteQuilts]

I just use what ever blade that I have for these & my Olfa. As long as the center hole can have the screw go through it you won't have a problem. I buy whatever is on sale that will fit. I have used fiskars, olfa, and that other kind (whatever it is). They all say you have to use their blades, but it isn't true!! A tight wad when it comes to rotary blades.

Sharon V.

[xteacher]

I have always used whatever was on sale, usually Olfa. Then, I figured out that the little notches were wearing the bolt so I hunted one that just had a round hole, maybe Fiskars, I'm not sure. So I decided to try theirs. IF they last as long as they say, it might actually be cheaper. I really like the ergonomic design because I have arthritis and tendonitis in both wrists, especially left (I'm a leftie.)

[cindyg]

Xteacher - are you saying you use any brand of blade in your Martelli? If so, that's good to know - I can just run down to Hobby Lobby or WalMart instead of ordering Martelli blades on line and waiting.